Melbourne, Victoria Australia 
The Philippines is one of the most popular outsourcing destinations in the world. In fact, according to the Outsource Accelerator, the Philippines remain top 2 in the country ranking for outsourcing providers. And this is due to multiple reasons.
With investors flocking to the country, digitalization, and government support, the Philippines’ IT Outsourcing industry is constantly growing and scaling. And yet, a lot of companies are thinking twice if it is right to hire Filipinos for their needs. So, this article aims to help you understand why you should consider Filipinos for your workforce.
5 Reasons Why You Should Hire Filipinos
Hiring the Filipino workforce comes with many advantages. They are flexible, hardworking, and highly adaptable. Moreover, they are not only qualified but also skilled employees who can work on any project. They are willing to learn new things, adapt quickly, can multitask, and work independently or in teams.
Here are some benefits of hiring a Filipino workforce:
1. Hardworking and resilient
One of the best reasons for hiring a Filipino workforce is their work ethics and resiliency. Filipinos are hardworking and resilient people who can overcome any obstacle in their way.
Filipinos are known for their hard work and diligence. They also have a strong sense of responsibility when completing tasks. Moreover, they are known to have the skillset that employers desire in an employee. Filipinos are committed, hardworking, and willing to work through any difficulty they face.
Likewise, the Philippines is a country with a diverse set of cultures, languages, and religions. It can make it difficult to unite the nation. However, Filipinos are resilient people who can overcome their difficulties.
2. English language proficiency
Another reason for inhering the Filipino workforce is their proficiency in the English language. English has always been the 2nd official language of the country. In fact, according to the British Council Philippines, it is spoken by more than 14 million Filipinos. In addition, the Philippines has also been one of the top 10 countries in terms of English proficiency.
Filipinos are the most proficient English speakers in the world. They are also known for their hardworking and diligent nature. They have been a favorite among employers in various countries when hiring remote customer service or other customer support outsourcing services.
3. Competitive labor rates
The Philippines is one of the world’s largest suppliers of outsourcing labor. It is a popular destination for outsourcing IT for accounting, customer service, and back-office needs. It is because they provide competitive labor rates.
Outsourcing in the Philippines is undeniably cheaper than its Asian counterparts like Vietnam, India, and Indonesia. And this is due to many reasons. The country has a large pool of skilled workers for various in-demand specialties like technology and engineering. Moreover, the living rate in the country is lower than in other countries. Office rent is more affordable, and amenities are lesser than in other countries. The average cost for outsourcing in the Philippines is lower than in India.
4. Experienced in the outsourcing industry
Likewise, one reason for hiring the Filipino workforce is their country’s experience in the outsourcing industry. The outsourcing industry in the Philippines started back in 1992. During this year, American companies outsourced their customer service in the country.
Since then, the Philippines has been the leading choice for various outsourcing services such as development, tech support, human resource, accounting, and more to big companies in different countries, mainly the USA, UK, Australia, and Japan.
5. Have a sunny disposition
There has been a growing demand for customer service representatives from companies worldwide who want to hire Filipino workers because they have a cheerful disposition.
Filipinos are more likely to provide excellent customer service than their counterparts from Asian countries like India or China. They are known to be hardworking, friendly, and family-oriented people. In addition, most Filipinos are also known for their optimism and have a high level of emotional intelligence.
Likewise, Filipinos are also well-known for their hospitality. They will go out of their way to ensure that your customers or clients feel welcome and comfortable in your establishment. It is especially true if you have an international clientele who needs language barriers or customs assistance while visiting your country.
How to Find the Right Filipinos to Join Your Team?
Outsourcing is a common practice in today’s business world. It allows companies to save money, increase productivity, and provide better customer service. But outsourcing does not always go smoothly. So here are some points to consider when outsourcing your workforce to the Philippines:
- Determine your needs: What skills do you need? Do you have any specific requirements? When is the deadline?
- Find a reliable partner: Find someone who has experience in outsourcing and has a good track record of doing so successfully. It will save you time, effort, and money in the long run.
- Know your options: There are many different types of workers available for outsourcing – freelancers, full-time employees, home workers, etc.
Consider Adding Filipino Workers to your Team
Even when you are or where you are from, hiring a Filipino workforce will surely help your business. These five benefits are just a few reasons you should employ Filipinos on your next outsourcing journey. Just make sure that you hire them with the right network and source them right.
And if you are looking for remote developers to add to your company, contact Remove Developer! We provide top-notch IT solutions to companies in Australia and New Zealand.